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Imagine a world where your business’s technology – instead of aging out – was constantly learning, improving, and becoming more relevant. Such is the reality of artificial intelligence (AI). AI is the collection of technologies that have previously required human cognition: decision making, speech and pattern recognition, and learning from data. Such “intelligent agents” absorb their environment to more successfully complete their objectives — whether more efficiently, with a higher conversion rate, or with fewer resources.

Artificial intelligence marks a new era for technology — and the way individuals and businesses interact with it. AI will alter the way we do business by automating operations, generating more accurate forecasts than ever before, creating airtight security measures, and improving the productivity of employees. All of these combine to increase the bottom line for businesses who buy in.



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Machine Learning

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Knowledge Virtualization

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Natural Language Processing

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Decision Management

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Digital Virtual Agent (Chatbot)

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Predictive Analytics


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Many people use “AI” and “automation” interchangeably, but the truth is the terms are more nuanced than that. AI contributes to greater automation capacity by enabling machine learning that can take the place of basic human processes. Data drives both automated systems and the process of artificial intelligence. When combined, AI machines are used to gather data, and AI systems are built to sort through and understand this data.

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AI allows companies to make decisions more quickly and with more confidence than competitors relying on human teams, alone. There are certainly elements of the human experience that cannot and will not be replaced by machine learning, but when it comes to data analytics, the human brain cannot compete with machine-based neural networks. Such infrastructure, when built correctly, can cut through noise and understand billions of disparate data points in mere seconds. Such information is invaluable to decision-makers at the helm of any business.

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AI brings about numerous technological advantages for businesses. However, artificial intelligence presents opportunities to hackers in the same way it does businesses: by expanding the technological footprint of enterprises. Cybersecurity must be reimagined in this new frontier of artificial intelligence. AI allows for smarter automated security systems, which can teach themselves based on data they gather (“machine learning”). AI becomes a valuable security partner with IT teams by detecting outlier coding as well as breaches. There are so many lines of coding in the average software program that people cannot be relied on to find security breaches quickly or reliably enough. AI steps up to present these potential issues to IT team members, who then use their training and common sense – a trait which computer programs cannot be built to understand or utilize – to determine which course of action is required, using the data discovered by AI, based on the company’s defined vision and legal priorities.