Since the pandemic, many businesses and industries have been relying on software solutions to replace face-to-face interaction. Lockdowns and social distancing rules have made businesses realize the acute need to find new ways to communicate with partners and customers. IT companies have to re-focus their recruiting and employee management tactics to more flexible approaches.
To adapt to new behavior patterns, software development is the way to go. Here are few ways how software solutions can help deal with covid-19
Many companies are turning to digitalization to save their businesses from going extinct during this pandemic. Even many of the in-person businesses like education and healthcare have to adapt to online businesses’ reality. Industries like e-commerce born into the digital era also had to reorganize according to the pandemic to keep up with the changing consumer demand.
Digitalization for businesses means simply becoming more discoverable online as well as optimizing the customer experience. They also have to keep in mind that the remote work culture supports both their employees and customers. Many businesses are benefiting from simple fast to develop apps or having an eye-catching web page.
Although telemedicine has been here for quite a long, pandemic has undoubtedly made its development rapid. Mostly electronic health record systems are on the rise again, and although they have some drawbacks, they can drastically improve processing speed for patient documents. This allows the medical professionals to have sufficient data to approach the disease based on data science.
Also, telemedicine has made professional healthcare feel closer to people who need home care for two people but have no choice but to rely on consultations from remote medical professionals so that they can avoid contamination. Telemedicine gives an opportunity to patients by allowing them to seek information about their health symptoms, monitor the treatment through various apps or via online chatbots.
Devices that track information such as your location, health status, and movement are also essential at times like this. The wearables can cross-check your location with everyone around you to trace potential individuals who might carry the virus.
Wearables have already made it to the healthcare facilities and college campuses. The same can’t be said for enterprises as many employees would consider wearables too invasive to their privacy. With the latest software integrations today, wearables can be regarded as an addition to the software solution already mentioned here.
Frameworks and Accelerators
Accelerators and frameworks are often built on low code platforms. They help the organization to provide a starting ground for their workforce safety solution. But this solution usually requires more robust functionality. They can be offered free of charge to customers so that later they can develop the software as per their liking.
There is also a bit of conflict between packaged accelerators and SaaS applications. Many of the sophisticated SaaS solutions offered today are customizable and can meet your unique requirements and specializations, which large enterprises often look for. But SaaS solutions cost more, and you need expert help to get the most out of them.
The WHO has urged all health authorities to detect, test, trace and isolate any person with contracted coronavirus. When large-scale quarantine measures are in place, the virtual medical visits and interactive patient engagement platforms allow people to obey the standards imposed. Tools such as chatbots and mobile apps that can trace contact with potential infected persons can provide information swiftly and in interesting ways. Hardware solutions such as contact list temperature reading guns ensure that no employee or responder is at risk.
Now that most people have to be in their homes during the lockdown, smartphone applications are being used to connect with friends and loved ones during this time. Schools are using e-learning platforms and video conferencing tools to complete their syllabus for the academic year. Companies that are forced to temporarily close search for innovative online tools to connect and collaborate with their employees.
By practicing social distancing and self-isolation, technology enables people to carry on with their lives as much as possible during the lockdown.
Packaged SaaS solutions
Packaged applications are often considered the best solution for many of the enterprise’s demands. But even with packaged applications, there is a range of variety in various categories. Most packaged applications are essentially a survey tool for your workforce. More comprehensive options include health monitoring, visitor management, contact tracing, incident case management, and testing.
Sophisticated SaaS applications for the employees can act as a unified command center for the covid-19 response. With these applications, companies have real-time access to track employee check-ins, automate return to work authorizations, manage company policies, monitor incidents across facilities and pay attention to government regulations change. But when you look for packaged applications, look for a solution that’s mobile native, HITRUST-certified, HIPAA-compliant, and one that ensures privacy and security of employee health information. Best SaaS service solutions will help you manage the complexities of returning workers to the workplace.
For better or for worse, the covid-19 pandemic has pushed many companies towards complete digitalization. Therefore knowing how to navigate through with a proper software development solution is key. The crisis has also offered software service providers a unique opportunity to expand their client base. Customers previously not ready to switch to remote working are now thinking about it as a primary way for carrying out their day-to-day business activities.
Author Bio: I am Greg Wilson, a Content Writer working with GoodFirms, a research and review platform for service and software companies. I am passionate about blogging, creative writing, social media, and content marketing. I write blog posts for GoodFirms about eCommerce softwares, Cloud computing, IoT development, and many more such categories.