Searching for broad-spectrum ways to integrate Instagram into your social media marketing strategy can be overwhelming, especially for beginners. Read on to discover the basics of marketing your brand on Instagram – whether that’s your personal image or the Fortune 500 company account you manage.
As with every social media platform, the name of the game with your business’s Instagram strategy is “engagement”. Interact with customers. Achieve this by posting a photo for your target audience to like and/or comment on. Advanced users and brands with dedicated managers round the clock can make good use of the Instagram story feature. Much like Snapchat, you can add a photo, boomerang video, or 15 second clip to your “story”. Separate from your Instagram feed, these images and videos remain visible to your followers for 24 hours, after which they disappear.
Instagram’s greatest strength as a social media outlet is directing its users to focus on imagery. However, the photo-sharing platform can be harnessed to help gain brand awareness, increase interaction with your brand, and drive traffic to your eCommerce store.
As a lead-in to understanding how powerful Instagram can be for your eCommerce business, let’s review some user statistics to unravel the demographics you’ll be facing.
- 700+ million – unique users each month who peruse and post on Instagram
- 120+ million – number of average monthly engagements (likes, comments, clicks, website visits, directions sought, company called or emailed) with Instagram ads
- ???? – number of users following your business’s Instagram account. The more, the merrier, as this number represents the number of accounts who will see any
- given post from your brand in their home feed. Each person following you on Instagram should be considered a potential customer.
Turn your brand’s Instagram followers into customers
Regardless of platform, your goal in setting up a sales path is to make the journey from discovery to checkout as quick and seamless as possible. The fewer the steps necessary to purchase your goods, the better. On Instagram, this means including the link to your eCommerce site on your business’s Instagram profile.
Turn Your Instagram Posts into Shopping Suggestions
Although hyperlinks in captions under Instagram posts are not clickable, It is also worth including a link if you will be sharing your Instagram posts on other social media channels (e.g. Facebook & Tumblr). Many brands are fond of including the catchphrase “link in bio” in their Instagram post captions to remind Instagrammers who are enjoying a brand’s Instagram feed to shop their eCommerce site, directly.
Add a convenient call to action
The next step in making your brand’s Instagram posts shoppable is incorporating a call to action. Use powerful action verbs like “shop now”, “learn more”, and “buy this” to confidently proclaim the worth of your products to your Instagram followers/potential customers.
Providing a hyperlink and call to action in each Instagram post and caption are great starting points. When it comes to selling, your brand’s job is to guide your target customer through the shopping and checkout process as seamlessly as possible. If you have an online storefront, it’s worth incorporating a “shop the feed” feature. This software will link your Instagram product photos to your site so customers can purchase the items pictured in your Instagram photos with the click of a button. Eliminating the need for outside links (e.g. linking to your eCommerce store on your Instagram feed) has been proven to increase sales from brands’ Instagram feeds.
Mix in promo codes
Discounting your products can be a tricky business. After all, you want to establish the worth of your products at full-price while offering the occasional promotion to keep customers on their toes and entice them to make an impulse purchase to capitalize on the temporary discount.
Post like Goldilocks
When posting on Instagram, channel your inner Goldilocks: not too much, not too little, but just right. Because Instagram is a visual platform, it’s important for your posts to provide substantive content, either with beautiful visuals or well thought out graphics/quotes. One quality post per day is considered the gold standard for both personal and business accounts. Don’t forget to include hashtags when relevant, as they provide a convenient organizational system for posts with similar themes. Also keep in mind that posts with hashtags have been proven to garner more engagement than those without (by ~13%!).
Use these tips to set up or improve an existing Instagram business account. This article is only meant as an introductory overview of social media marketing on Instagram. Apply these basic principles to your account, but have fun doing it! Instagram users tend to skew towards motivational and fun content. Make the most of your brand’s Instagram by showing off your lighter side. After all, no one will want to bog down a feed full of beautiful images by following a business account that takes itself too seriously.
This article is the third in our social media marketing series. Learn how to integrate Pinterest into your strategy for a brick-and-mortar business here.Then find out how to capitalize on Facebook tools to maximize sales with your eCommerce store.
Contact KitelyTech today to discuss the details of how we can add value to you and your online business.
Image Credit: images.huffingtonpost.com