More than 80 applications across flight operations, line maintenance, and logistics, each wired into Oracle, SAP, Salesforce, or FileNet, and no shared governance over how any of them got built. Every release negotiated its own process.
A shared delivery model across the estate: common components, standard integration patterns, and one release process, applied to all eighty-plus applications and their Oracle, SAP, Salesforce, and FileNet connections. Agility returned to an operation that had grown past the point of managing itself.