Multi-Agent Orchestration

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Multi-Agent Orchestration is KitelyTech's fixed-scope service for coordinating two to four AI agents against a shared workflow. Once a single agent is working reliably, the natural next step is coordinating several. At that point, state management and failure handling, not model quality, become the real engineering problem.

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What's Included

  • Orchestration architecture design

  • A coordinator agent that routes tasks to the right specialist agent

  • Two to four specialist agents, each scoped to a defined task

  • State management and fallback handling for when a step in the workflow fails

  • A shadow-mode testing period, run in parallel with existing processes before go-live

  • Basic observability into system performance

  • Handoff documentation and an operating runbook

What's Not Included

  • Enterprise-wide, multi-department rollout: see Katalyst Custom™

  • A fifth agent or beyond: scoped individually

  • Governance at HIPAA or FedRAMP scale: see Katalyst Custom™

  • Custom tool or skill development beyond standard connectors

Price: fixed for the defined scope, set during scoping.

Pattern We See

The risk in a multi-agent system usually isn't any single agent failing; it's what happens when one does. A router with no fallback path treats every downstream agent's mistake as fact, passing a wrong answer forward with the same confidence as a right one.

FAQ

When Do We Need Multiple Agents Instead of One?

When one agent is working reliably and the workflow it serves has genuinely distinct tasks. At that point the engineering problem shifts from model quality to state management and failure handling, which is exactly what this service is built around.

What Happens When One Agent in the Chain Gets Something Wrong?

That's the question the architecture exists to answer. A coordinator with no fallback path passes a wrong answer forward with the same confidence as a right one, so fallback handling and state management are core deliverables here, not extras.

Why the Shadow-Mode Testing Period?

Because the system runs in parallel with your existing process before it takes over anything. You see how it behaves against real work while the old process still catches everything. Go-live happens after that comparison, not before.

How Many Agents Does This Cover?

A coordinator plus two to four specialists, each scoped to a defined task. A fifth agent and beyond gets scoped individually, and an enterprise-wide rollout across departments belongs in Katalyst Custom™.

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The best work starts with a real conversation

Every engagement starts with a scoping conversation, not a guess. Tell us where you are, and we'll tell you exactly what it takes to get it right.
What to expect
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Scoped by the senior engineers who'll actually do the work
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A real conversation before any number gets attached
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Priced for what the work requires, nothing padded in