Web & SaaS Applications




Web & SaaS Applications is KitelyTech's service for building custom web applications and SaaS products from the ground up: customer portals, internal platforms, and multi-tenant products built to be operated, not just launched. The work covers the full stack: interface, application logic, APIs, data layer, and the hosting architecture underneath, designed together rather than bolted on. Part of Custom Software & Platform Engineering.
Delivered through Katalyst Custom™, KitelyTech's fully engineered, validated build process. Where an application will carry an AI layer, that layer is designed into the architecture during Blueprint rather than added after.
Project management is solid.
I contacted many development companies looking for someone to help me with an app solution for my website, but KitelyTech was the ultimate choice. Katie spent time with me evaluating the possibility of an affordable solution which others said wasn't possible, even bringing in their CTO Anthony to affirm their ability to complete the solution, and they did. I couldn't be more relieved and happy. Now, in addition I'm working with a project manager Bryan who is very on top of communication which is critical to an effective working relationship, and we have Victor who appears to be a programming rock-star taking up projects and hitting them out of the park. It's a good feeling. They definitely keep an open flow of information to make sure you're doing okay, Katie still keeps up on the project, and I always feel I'm able to reach out to any of them and resolve any goals. Trust is critical to any working relationship, it's people at the end of the day and I know where I stand.
They were able to work smoothly with my other developers to get the app launched and also assist with core web development such as account creation bugs.
Whatever the issue is, they have someone who can address it. I think that if I have a problem, I can reach out to them and feel confident they can take the work and get it done.
KitelyTech made the platform happen. Without them, I wouldn’t have been able to have an app. I’m more than satisfied with the quality of their work.
The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.
KitelyTech helped us turn an idea into a reality. The team is extremely knowledgeable, friendly and experienced which showed in the end product. They not only guided us but taught us and comforted us through the process with constant open communication and updates. Highly recommended company!
KitelyTech was able to go above and beyond. I wanted changes to the product in the middle of development, which their team made while staying within my budget.
Whatever the issue is, they have someone who can address it. I think that if I have a problem, I can reach out to them and feel confident they can take the work and get it done.
In terms of project management, I thought they did a fantastic job. There were several times when we reached out with a wide range of requests or questions, and they got back to us with answers pretty quickly. The whole speed of the project was good.
Overall, the communication is what really impressed me. We were able to work with them whenever we needed, and they answered all of our calls, emails, and texts pretty much right away. That was extremely helpful to us.
What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.
Everything I wanted and more.
Their professionalism and sheer knowledge is reason alone to work with them. This company is definitely on the top of my referral list!
We have different requirement and we have started to work accordingly with them. They understand requirement first and for that ask lots of question. When we get solution; it is amazing; even beyond our expectation of easiness.
Excellent management and project creation.
The final product exceeded all of my expectations
The end result was extremely sophisticated, amazingly vibrant and uniquely designed web site.
Rebuilt rental portal on .NET and Vue.js

An automotive dealer group ran its white glove rental program for OEMs and suppliers by phone and email. KitelyTech audited, refactored, and rebuilt the platform on .NET and Vue.js with guided vehicle selection, order tracking, and a shared delivery calendar.
THE PROBLEM
An automotive dealer group runs a white glove short term rental program for OEMs and Tier One suppliers doing competitive research. Customers drive, inspect, and often disassemble the vehicles. Every rental carries its own specification, support level, delivery window, mileage allowance, and price, and several departments order at once against one shared credit balance. The dealer group originally ran the program by phone and email, with no shared view of what vehicles were already scheduled for delivery.
WHAT WE BUILT
KitelyTech ran a code audit of the existing platform in parallel with requirements gathering, then redesigned, refactored, and upgraded the application on a current .NET and Vue.js stack. The rebuilt portal guides a customer through cascading selection across 6 model years, 17 makes per year, and up to 11 trim levels per model, drawn from the client's vehicle data source. The application carries each request through a proposal and order workflow from request to revised to approved to delivered and returned, and adds a delivery calendar, role-based access for owners, admins, and users, and event-triggered notifications.
Imaging application modernization

An enterprise automotive imaging application had aged past its architecture, and nobody wanted to replace what could be recovered.
Reverse engineering and a full audit of the existing code to understand its structure before touching it, then refurbishment for performance and new features to meet modern standards, delivered as a Windows desktop application and hybrid mobile apps for iOS and Android. Inheriting someone else's codebase and improving it is its own discipline, and this is what it looks like.
Classroom agility & IT support platform

A lesson called for a video that was not on the district's approved list, and instruction stopped. The unblock request went into the same queue as a multi-day infrastructure project, with no way to signal that a class was blocked right now. Requests sat for hours or days, and by then the teachable moment had passed.
A custom cloud platform that orchestrates the district's existing filtering and help desk systems rather than replacing them. Teachers request temporary, time-bound access scoped to the class period and limited by grade band, subject, and building based on verified role; grants expire on their own schedule rather than waiting for someone to revoke them. Every request is checked in real time against Board policy, student-safety rules, and FERPA, COPPA, and state student-data-privacy requirements before access is granted, and every grant is logged. An URGENT path captures location, device, and issue type and notifies the right technician with required acknowledgment. An AI knowledge assistant absorbs repetitive how-to questions, escalating what it cannot resolve. Time-to-resolution for classroom-blocking issues dropped from hours to minutes for the majority of urgent escalations, and routine help desk volume fell substantially.
Self-paced IT learning platform

IT skills training fails learners at both ends: beginners drown and experienced people wait. A single pace fits nobody.
An outcome-based training platform that is self-paced and adaptive, offering educational products, services, and professional development across every learning stage, so students at any level move at their own speed toward defined outcomes.
HR and safety training platform

A major oil company's workforce needed safety training, HR courses, and company information in the field, where industry mandates are enforced and binders do not travel well.
A proprietary mobile application carrying company information, industry mandate training, and user-friendly HR safety course management, so compliance training lives on the device every employee already has.
Digital workplace with gamification

A top international energy and telecom provider ran a network of retail locations where frontline workers felt isolated and uninformed, passing company knowledge through third-party tools that were not secure, reliable, or consistent.
A custom web and mobile digital workplace connecting frontline employees, managers, and executives in one place the company actually controls, with gamification built in to motivate performance and recognition. Alignment and collaboration improved, and company KPIs moved with them.
Digital workplace for a brand transformation

A major agricultural producer needed its brand transformation to move faster than its org chart, including a frontline workforce that never sits at a desk.
A digital workplace platform that consolidates business operations inside Microsoft Teams as a single hub, with citizen development and automation carrying routine work, and frontline workers included through the tools they already carry.
Social intake and support operations on Microsoft Teams

Sales inquiries and support requests arrived through the channels clients actually use, including Viber and Telegram, and were handled ad hoc from there.
A chatbot receives support requests on Viber and Telegram, and a Microsoft Teams application with CRM integration manages them from intake to resolution, so social channels feed a managed pipeline instead of someone's phone.
